John Pocknell is a senior product manager at Quest Software. Based at the European headquarters in the U.K., John is responsible for the strategy and roadmap for the Toad portfolio of products worldwide. He has been with Quest Software since 2000, working in the database design, development and deployment product areas, and has run many Toad training courses for customers. John has spent over 16 years successfully evangelising Toad to customers at various events around the world and he writes many blogs and papers on the Toad user community, Toad World as well as technical papers about Toad on the Quest Software website. John has worked in IT for more than 30 years, most of that time in Oracle application design and development. He is a qualified aeronautical engineer with more than 10 years of experience in provisioning IT consultancy services and implementing quality assurance systems to ISO 9001.